Q.1: What is Gati Movers Group?
Answer: Gati Movers Group is an unique movers and packers companies offering an array of packing moving services like packing moving, household shifting, office shifting, loading unloading, transport-moving, warehousing or storage services, relocation, car transportation by car carriers and other related services. The website is one of its kind fully dedicated to the packing moving service providers in India. The visitors / users can search, request quote, view company details, compare services and get to the best packing moving company.
Q.2: Why do I need insurance if everything is packed professionally?
Answer: Insurance is needed so that you do not incur the loss even if any mishap happens due to unforeseen factors like accidents, fire, sabotage, riots etc that can result in damages to the goods during moving process.
Q.3: I need status report of my shipment on daily basis. Can it be provided?
Answer: Gati Movers Group has 24*7 hours customer care department in our Head Office, which caters the need of our valuable customers and keeps track of all moving consignment throughout the day. The client can seek information about his consignment at any time, on any day, by contacting on our helpline numbers (i.e. +91 93216 11500).
Q.4: What is the basis to select the mode of packing?
Answer: It depends on the delicacy of the goods. If it is an Electronics equipment (i.e. Refrigerator, Television sets, Music systems), Carved sofa, crockery's etc., the mode of packing should be wooden crates or wooden box.
Q.5: What are the necessary packing materials used inside the boxes?
Answer: Gati Movers Group is using all new packing materials i. e. bubble sheets, corrugated sheets, thermocol, polythene sheets, soft paper cutting, tissue papers, oil coated tissue etc. depends on the items and their delicacy.
Q.6: What are my responsibilities during the moving process?
Answer: Provide documents like transfer letter or joining letter and copy of RC book of your vehicle moving.
Q.7: What type of containers will be used to transport?
Answer: Sealed Weather Proof closed Containers.
Q.8: How long packing and loading take at my residence?
Answer: normally, one room takes three hours and so on.
Q.9: What is it that cannot be loaded on the vehicle?
Answer: Some possessions like pets, liquids / oils, inflammable items will not be allowed to be loaded on to the vehicle.
Q.10: What kind of arrangements M/s Gati Movers Group have for shifting goods to international Locations?
Answer: Gati Movers Group have maintained separate staff to handle international bookings and transfers. We subscribe to international standards of packing, shifting, forwarding and delivery processes as per local conditions and environments of the deporting country and city. We have adequate arrangements with our foreign associates and agents in each country.
Q.11: In case there is damage to the goods under transit, what kinds of settlement/procedures are followed by Gati Movers Group?
Answer: Gati Movers Group adopt all safety measures to avoid any kind of damage to your goods. However, in case of any unpredictable mishap, we ensure our client speedy settlement of their claims from the insurance company with whom we have long association and understanding.